Privacy Policy

1. Information we collect

We may collect:

• Contact details such as your name, phone number and email address.
• Shipping and billing address.
• Order and payment-related details (payment is processed by secure third-party gateways; we do not store your full card or UPI data).
• Technical data such as IP address, browser type and pages visited, collected through logs and analytics tools.

2. How we use your information

We use your information to:

• Process and deliver your orders and handle returns or refunds.
• Communicate with you about orders, service messages and support.
• Improve our website, products and customer experience.
• Send you offers or updates about Annadabhog, if you have not opted out of marketing communications.

3. Sharing your information

We do not sell your personal information. We may share it with:

• Courier and logistics partners so they can deliver your order.
• Payment gateways and banks to process your payments.
• Technology, hosting and analytics service providers who help run and improve our website.
• We may also share information if required by law or to protect our legal rights.

4. Cookies and similar technologies

Our website uses cookies and similar tools to:

• Remember your cart and preferences.
• Understand how visitors use the site so we can improve it.
• You can control cookies through your browser settings, but some features may not work properly if you disable them.

5. Data security and retention

We use reasonable security measures to protect your information from unauthorised access, loss or misuse, as expected for Indian online businesses.

We keep your information only for as long as needed for the purposes in this Policy, and as required by law or for legitimate business needs.

6. Your choices

You can:

• Ask to access or update the personal information we hold about you.
• Request that we correct inaccurate details.
• Opt out of marketing emails or messages by using the unsubscribe option or contacting us.

7. Changes and contact

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with an updated date.

For questions about this Policy or your data, please contact:

Email: privacy@annadabhog.com